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FAQs

FAQs

How is your after-sales service?

If you discover any defective parts for the first time, we will provide you with new parts free of charge in your next order. As an experienced manufacturer, you can rest assured about both quality and after-sales service.

Can you print our logo or customize packaging?

Yes, we offer custom logo and packaging services;Please send us your logo file and packaging details.

What is your typical delivery timeframe?

Usually within 40 days, depending on order quantity.for urgent or repeat orders, we can offer faster delivery.

Do you offer OEM or custom products?

Yes, we have extensive experience in OEM/ODM manufacturing. Please send us your design or requirements for evaluation.

How does your company handle quality control?

Quality comes first. We place high importance on quality control throughout every stage of production, from initial manufacturing to final completion. Each product undergoes thorough assembly and meticulous inspection before packaging and shipment.

What is the sample fee?

Sample and shipping costs are required. The sample fee will be deducted once a large-scale production order is placed.

Do you inspect the finished products?

Yes, every step of the production process is inspected by our QC team.

How can I confirm product quality before placing an order?

Send us your product specifications and requirements, and we will produce them for you.

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If you have more information you would like to know, you can leave a message to us through the form below, and our staff will contact you as soon as possible